Privacy Policy

Last updated: November 2, 2026

This policy explains what personal data Tweenery (tweenery.com) collects, how we use and share it, and the choices and rights you have. Tweenery is operated by Stanislav Martin Babak ("we", "us"), who is the data controller for the data described here. Contact: support@tweenery.com.

1. Data we collect

You give us

• Account data: name, email address and password (stored only as a secure hash). If you sign in with Google, we receive your name, email address and profile picture from Google.
• Your content: prompts and chat messages, files and images you upload, brand details and setup files, links to posts or websites you share, and everything the Service generates for you.
• Messages to us: anything you send to support@tweenery.com.
• Payment data (once paid credits launch): purchase history and billing details. Card details are collected and stored by Stripe, not by us.

Collected automatically

• Session and device data: IP address and browser user agent attached to each sign-in session, and the cookies described in our Cookie Policy.
• Usage data: the projects and runs you create, the model and settings you choose, the steps the agent takes, credits used, and errors.
• Server logs: our hosting providers keep standard request logs (IP address, time, requested page, status) for security and debugging.

We do not use advertising or analytics trackers, and we do not knowingly collect sensitive data. Please do not upload sensitive personal data (such as health, financial or government ID information) or personal data about other people unless you have the right to share it.

From links you share

When you ask the agent to read a post or web page, we fetch the public content at that link, which may include other people's names, usernames, images and captions. We use it only to complete your request.

2. How we use it

• To provide the Service: create your account, run the agent, generate, store and show your content, and let you download it (performance of our contract with you).
• To manage credits, usage limits and payments (contract).
• To send account and service emails such as verification, password resets, security notices and changes to our terms (contract and legitimate interests). We do not send marketing emails without your consent, and you can unsubscribe from any we send.
• To keep the Service secure and working: prevent fraud and abuse (such as free-credit abuse), enforce our Terms, debug and fix problems (legitimate interests).
• To improve the Service, for example by looking at errors, usage patterns and support requests (legitimate interests).
• To comply with law and respond to valid legal requests (legal obligation).

We do not use your content to train AI models, and we do not sell your personal data.

3. Who we share it with

We share personal data only with service providers that help us run Tweenery, under contracts that limit how they use it, and only what each one needs:

About AI providers. Your prompts, files and project content are sent to the AI provider of the model you choose, so the agent can do its work. These providers process the data under their own commercial terms. Under those terms they generally do not train on it, but they may keep it for a limited time (commonly up to 30 days) for abuse and safety monitoring. Some models are offered by companies based in China (Moonshot AI, Alibaba and DeepSeek). If you pick one of those models, your request may be processed in or accessible from China. If you do not want that, choose a different model.

We may also share data:

• when required by law, a court order or a valid government request;
• to protect the rights, safety or property of Tweenery, our users or the public, including to investigate fraud, abuse or security incidents;
• with a successor if Tweenery is moved into a company, merged, sold or reorganized; this policy will continue to apply to your data;
• with your consent or at your direction.

4. International transfers

We are based in the United States and our providers process data in the US and other countries. If you are in the EU, the UK or Switzerland, your data is transferred outside your country. Where required, we rely on safeguards such as the European Commission's Standard Contractual Clauses and our providers' data processing terms.

5. How long we keep it

• Account and content: for as long as your account exists. You can delete individual projects and files at any time.
• When you delete your account, we immediately delete your account, projects, messages, files, sandboxes and credit history from our systems. Copies may remain in backups and provider logs for up to 30 days before they are overwritten.
• Sign-in sessions expire automatically; expired session records are removed.
• Records we must keep, such as payment and tax records, are kept for as long as the law requires, and we may keep the minimum data needed to resolve disputes, prevent fraud or enforce our Terms.

6. Security

We use encryption in transit (HTTPS), hashed passwords, access controls, private file storage with short-lived download links, and isolated sandboxes for every project. No system is completely secure, so we cannot guarantee security. If a breach affects your personal data, we will notify you and the authorities as the law requires. You are responsible for keeping your password safe.

7. Your rights and choices

Depending on where you live, you may have the right to:

• access the personal data we hold about you and get a copy of it in a portable format;
• correct inaccurate data (you can change your name and email in Settings);
• delete your data (you can delete your account in Settings at any time);
• object to or restrict certain processing, and withdraw consent where we rely on it;
• not be discriminated against for using these rights.

To use any of these rights, email support@tweenery.com from your account email. We may need to verify your identity, and we respond within the time the law requires (usually 30 to 45 days). You may use an authorized agent where the law allows. If you are in the EU, UK or Switzerland, you can also complain to your local data protection authority.

US state privacy rights (including California)

In the last 12 months we collected the categories of data in Section 1: identifiers (name, email, IP address), customer records, commercial information (credit purchases and usage), internet activity (usage and logs), and the content you provide. We collect them for the purposes in Section 2 and disclose them for business purposes to the providers in Section 3. We do not sell or "share" personal information for cross-context behavioral advertising, and we do not use or disclose sensitive personal information to infer characteristics about you.

We do not respond to Do Not Track signals because we do not track you across sites. We honor Global Privacy Control signals as an opt-out of sale or sharing, though we do neither.

8. Children

Tweenery is not for children under 13, and we do not knowingly collect personal data from them. Users aged 13 to 17 may use Tweenery only with the permission and supervision of a parent or guardian (or at the higher age of digital consent where they live). If you believe a child under 13 has given us personal data, contact support@tweenery.com and we will delete it.

9. Changes to this policy

We may update this policy as Tweenery changes. We will post the new version here with a new date and, if the change is material, tell you by email or in the app before it takes effect.

10. Contact

Privacy questions or requests: support@tweenery.com.